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appearing white line when using crop image

Explorer ,
Apr 10, 2017

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First, I'm not good at eng. Please understand me.

I am satisfied with illustrator's crop image tool. But when using this tool, white line appears each side. If i crop again right side that white line appear on, It appear on left side. And crop Left side, then it appears on other side again.

20170411_100137.jpg

20170411_100146.jpg

20170411_100211.jpg

20170411_100233.jpg

20170411_100241.jpg

this event happen over 8times....

I keep cropping cropping croppping.....

plz help me

Adobe Community Professional
Correct answer by Ton Frederiks | Adobe Community Professional

Looks like the problem described in this thread:

Re: How does the crop function work?!

When the resoloution of the image is not 72 ppi or a multiple of 72 than most of the time white line(s) appear at the edges when cropped.

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appearing white line when using crop image

Explorer ,
Apr 10, 2017

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First, I'm not good at eng. Please understand me.

I am satisfied with illustrator's crop image tool. But when using this tool, white line appears each side. If i crop again right side that white line appear on, It appear on left side. And crop Left side, then it appears on other side again.

20170411_100137.jpg

20170411_100146.jpg

20170411_100211.jpg

20170411_100233.jpg

20170411_100241.jpg

this event happen over 8times....

I keep cropping cropping croppping.....

plz help me

Adobe Community Professional
Correct answer by Ton Frederiks | Adobe Community Professional

Looks like the problem described in this thread:

Re: How does the crop function work?!

When the resoloution of the image is not 72 ppi or a multiple of 72 than most of the time white line(s) appear at the edges when cropped.

Views

7.4K

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Guide ,
Apr 11, 2017

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Explorer ,
Apr 12, 2017

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Thank you for answer. But when I use photoshop crop tool, it doesn't happen. Only when using illustration's new function,image crop tool, it happen... so your link are not suitable for me sad...

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Adobe Employee ,
Apr 11, 2017

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Explorer ,
Apr 12, 2017

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Thank you for anwer. But it doesn't happen when using photoshop crop tool... only using illustrator's image crop tool...

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Adobe Employee ,
Apr 12, 2017

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Hi 허효원

From the conversation above, it seems that you are facing issue with Illustrator. I am moving over this discussion to our Illustrator forum space so that an expert can help you.

Thanks,

Akash

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Explorer ,
Apr 13, 2017

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thank you! quick answer thanks!

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Adobe Community Professional ,
Apr 12, 2017

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Are you only cropping or do you change resolution as well?

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Explorer ,
Apr 13, 2017

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i ..just only used image crop tool

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Adobe Community Professional ,
Apr 13, 2017

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I see no problem in my side

01_Crop.png

02_Crop.png

Please try cropping a little more just to check.

Best Regards

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Explorer ,
Apr 21, 2017

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In my case... same problem reapeats....so sad

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Adobe Community Professional ,
Apr 22, 2017

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Can you share your file to investigate please?

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Adobe Community Professional ,
Apr 29, 2017

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I make a discover:

Sometimes if you are using the "Align to Pixel Grid' Feature ON. This white line appears.

I can't reproduce the error but happens

PixelGrid.png

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