• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Application launch problem.

New Here ,
Nov 23, 2020 Nov 23, 2020

Copy link to clipboard

Copied

Application launch problem.
None of the versions start. Throws an error without specifying what exactly happened and closes. Windows 10 x64.
Someone recommended installing Microsoft Visual C ++ but that doesn't help either. As a result, this is the only application used that does not work on my computer ... At the same time, money for using the cloud is withdrawn regularly ...

TOPICS
Bug

Views

98

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Nov 24, 2020 Nov 24, 2020

Copy link to clipboard

Copied

Please contact Customer Care. They can login to your system to check it out.

https://helpx.adobe.com/contact.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Nov 27, 2020 Nov 27, 2020

Copy link to clipboard

Copied

LATEST

Hi there,

 

We're sorry to hear about your experience. Would you mind sharing version of the Adobe Illustrator? Please make sure Windows 10 is updated to the latest version. You may also try suggestions given on this community post & let us know if they help.

Looking forward to your response.

 

Regards,

Ashutosh

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines