Apps not opening

[madelinerenee]

Not sure why, but none of my apps are starting. Specifically trying to use InDesign and Illustrator.

Happened out of nowhere. 

I restarted my computer and repaired the app installation, but still nothing!

(Please help... I'm a student and projects are due, ha!)

[Michael Bullo]

Can you please elaborate on what you mean when you say you "repaired the app installation". Cheers.

[Ashutosh_Mishra · Accepted solution]

Hi there,

Apologies for the delayed response. Would you mind sharing version of the OS & Illustrator?
Did you recently make any change in the OS?

You may try Creative Cloud Cleaner Tool to remove the existing app installation and install a fresh copy.

Let us know if it helps.

Regards,

Ashutosh

[Barbara Ash]

I would also recommend the Adobe CC Cleaner tool. It is not quite the same as a regular uninstall/reinstall and can usually solve installation problems.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html