Arrow keys stopped working

New Here ,
Nov 03, 2020 Nov 03, 2020

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My arrow keys stopped working after I downloaded Illustrator 2021. Can someone help? what do i do?

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correct answers 1 Correct Answer

Adobe Community Professional , Dec 02, 2020 Dec 02, 2020
Search all open apps for interfering ones. Those could be browsers, browser plugins, screensharing, banking software, email and even antivirus. There are some of them that "steal" the keypress.

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Adobe Community Professional ,
Nov 03, 2020 Nov 03, 2020

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Close down all other apps (yes, your browser as well) and run only Illustrator. Does that work?

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New Here ,
Nov 03, 2020 Nov 03, 2020

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I just tried that . it didn't work 😞

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New Here ,
Dec 02, 2020 Dec 02, 2020

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I am having the exact issue.  Have you found a way to resolve it?

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Adobe Community Professional ,
Dec 02, 2020 Dec 02, 2020

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Search all open apps for interfering ones. Those could be browsers, browser plugins, screensharing, banking software, email and even antivirus. There are some of them that "steal" the keypress.

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translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines