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Artboard Bugs

New Here ,
Apr 13, 2020 Apr 13, 2020

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I am having issues with Illustrator (V24.1) changing the artboard size on my documents. It is not a large amount, but it is still frustrating and has only started happening in the past few weeks.

 

This is what I am encountering:

I create a new document in Illustrator (pic 1) with the artboard size I want

Then with the document open, I look at what the artboard size is only to find that the values have changed slightly (pic 2).

 

This same issue is also happening to my work colleague on a different account and computer.

Please help. Thanks

Pic 1.png

 

Pic 2.png

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correct answers 1 Correct answer

Enthusiast , Apr 13, 2020 Apr 13, 2020

This is kind of a bug, but there is a workaround.
Preference > General
Uncheck "Use Legacy File New Interface".

Create a new document from the window in the image below.
Maybe it will be an accurate number.

1.png

I'm sorry for the images in the Japanese version.

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Enthusiast ,
Apr 13, 2020 Apr 13, 2020

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This is kind of a bug, but there is a workaround.
Preference > General
Uncheck "Use Legacy File New Interface".

Create a new document from the window in the image below.
Maybe it will be an accurate number.

1.png

I'm sorry for the images in the Japanese version.

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New Here ,
Apr 13, 2020 Apr 13, 2020

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Thank you! That seems to have solved the problem for now 🙂

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