Artboard resizes automatically, but unwanted

New Here ,
Apr 12, 2021 Apr 12, 2021

Copy link to clipboard

Copied

When I save my graphic (in AI Creative Cloud v 25.2.1), and insert in a document, it appears with lots of whitespace around. We have tried to investigate the issue and it seems to be coming from the artboard. When my colleague who uses Illustrator CS6, v.16.0 opens my graphic, she sees the artboard resized MUCH bigger. What is forcing the artboard to resize bigger in older versions and in documentation tools? I've attached an example showing the graphic with the artboards (cropped in my Creative Cloud) and automatically resized bigger in v16.0

Thanks in advance

Views

119

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 12, 2021 Apr 12, 2021

Copy link to clipboard

Copied

<moved from cc services>

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 12, 2021 Apr 12, 2021

Copy link to clipboard

Copied

Exactly what kind of file are you opening here?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 19, 2021 Apr 19, 2021

Copy link to clipboard

Copied

Illustrator

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 12, 2021 Apr 12, 2021

Copy link to clipboard

Copied

quote

When I save my graphic (in AI Creative Cloud v 25.2.1) . . .

When my colleague who uses Illustrator CS6, v.16.0 opens my graphic . . .

 

I'm surprised a file saved in 25.2.1 will open at all in 16.0. You can't really draw any conclusions from this exercise.

 

quote

When I save my graphic (in AI Creative Cloud v 25.2.1), and insert in a document . . .

What is forcing the artboard to resize bigger . . . in documentation tools?

 

What "documentation tools"?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 19, 2021 Apr 19, 2021

Copy link to clipboard

Copied

LATEST

Oxygen

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 12, 2021 Apr 12, 2021

Copy link to clipboard

Copied

What happens if you save your file as CS6 for your colleague who uses CS6?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines