Artwork size limit

New Here ,
Apr 12, 2021 Apr 12, 2021

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I work at a print shop and I have started to see lately that PDF files, technically created in illustrator, have been sized bigger than 227".

I am not sure where they are coming from but when I open them in Acrobat, sometimes they are at full scale and other times they are at a reduced scale. The funny part is, when I open them in Illustrator they are again at these massive sizes...

Does anybody know if you can enter a scale as a PDF saving setting, maybe?

It has our system all confused, lol

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Import and export, Print and publish

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Adobe Community Professional ,
Apr 12, 2021 Apr 12, 2021

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Please find information on Large Canvas files here: https://helpx.adobe.com/uk/illustrator/kb/large-sized-canvas-troubleshooting.html

 

If this is about Acrobat, maybe ask over in the Acrobat forum.

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