• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Automatically generated layers?

New Here ,
Apr 28, 2021 Apr 28, 2021

Copy link to clipboard

Copied

Since we work from home, AI files are stored on the google drive. After a colleague has changed a file, there are suddenly many more layers in it. It looks like these are automatically generated. Texts pulled apart, some layers with only a single punctuation mark. How can this be fixed? I work on a Windows computer and my colleague on an Apple.

TOPICS
Bug , Import and export , Sync and storage

Views

112

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Apr 28, 2021 Apr 28, 2021

Copy link to clipboard

Copied

Has the colleague perhaps changed the file to a pdf, or edited it in something other than Illustrator? It's difficult to tell much without seeing the file — is it possible for you to share it? And do you have a copy of the unaltered file?

 

Thanks,
Peter

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 29, 2021 Apr 29, 2021

Copy link to clipboard

Copied

LATEST

Frans,

 

In addition to what Peter keenly saw and said, your asking in the first place makes me believe that your company may lack proper backup/rescue measures; unless of course you can just go back to the latest sound version, and the latest version by your hand.

 

If that is the case, until such measures are in place, you may build an emergency service for files you (co)work with by saving sound versions differently and under different names, on your own harddisk and preferably also externally.

 

Apart from the benefit to your company, such a temporary service may also help defend your work, and sanity.

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines