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Beachball when packaging file, can't restart

Community Beginner ,
Nov 17, 2020

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This happens on certain files, but not others, but not sure what specific thing is causing it. I go to package a file, choose my folder etc, then just get stuck on a spinning beachball. Output folder contains font folder but nothig else.

 

Would be OK if it was a simple restart of the app, but I have to force quit, then when I try to reopen the app the dock icon just bounces up and down and nothing opens. I have to force quit again, then when I try to restart my Mac that then gets stuck too so I have to force restart it with the power button.

 

Latest CC version of Illustrator on a fairly up-to-date model Mac.

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Import and export

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Beachball when packaging file, can't restart

Community Beginner ,
Nov 17, 2020

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This happens on certain files, but not others, but not sure what specific thing is causing it. I go to package a file, choose my folder etc, then just get stuck on a spinning beachball. Output folder contains font folder but nothig else.

 

Would be OK if it was a simple restart of the app, but I have to force quit, then when I try to reopen the app the dock icon just bounces up and down and nothing opens. I have to force quit again, then when I try to restart my Mac that then gets stuck too so I have to force restart it with the power button.

 

Latest CC version of Illustrator on a fairly up-to-date model Mac.

TOPICS
Import and export

Views

11

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Nov 17, 2020 0
Adobe Community Professional ,
Nov 17, 2020

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Are there perhaps linked files on network volumes?

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Nov 17, 2020 0
Community Beginner ,
Nov 19, 2020

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There are some linked image files – some with transparency and clipping paths – but they're all located in the same folder on my Mac's own hard drive.

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Nov 19, 2020 0
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