I have an issue when opening any artboard on Illustrator. All i get is a black screen where the file should be, i can see the menu, navigation, tools as well. i can even click on elements in the artboard, but it's all black. This is the case for new files, old EPS as well as .AI. I have tried updating my drivers, installing older versions of AI but to no avail! I'm using a new machine, which is the problem i believe. I have the Lenovo Legion Y720. I need assistance ASAP, not able to do any work on the new machine...
Can you try View > Preview on CPU
Yes I did, does not help either. One thing i noticed is when i close illustrator, i am able to view the artboard for a split second which is even more annoying.
I'm having the same exact issue. Did this ever get resolved?