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Blank Black Home screen?

New Here ,
Sep 29, 2020 Sep 29, 2020

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Screen Shot 2020-09-29 at 9.43.29 PM.png

When I open illustator, its just this blank black screen? I can open previous projects but when I go back to home to make a new doc, its just a blank screen. I've tried uninstalling cloud and illustator multiple times and the same thing keeps happening. What should I do??

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Bug , Performance

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correct answers 1 Correct answer

Community Expert , Sep 30, 2020 Sep 30, 2020

In Preferences > General can you just use the "Legacy new document dialog box"?

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Community Expert ,
Sep 30, 2020 Sep 30, 2020

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In Preferences > General can you just use the "Legacy new document dialog box"?

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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