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Blank page when I open Illustrator?

New Here ,
Jul 04, 2020

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Screenshot 2020-07-03 at 13.57.04.png

Hi!

 

Every time I open Illustrator there is a blank text page that keeps coming up. It has no content, yet I can close it and carry on with Illustrator. Its more of a nuisance than anything else. Does anyone know how to get rid of it?

 

Thank you!

Sean

Adobe Community Professional
Correct answer by Monika Gause | Adobe Community Professional

You can try and chat with Customer Care.

https://helpx.adobe.com/contact.html

You might not be able to reach them over the weekend.

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Blank page when I open Illustrator?

New Here ,
Jul 04, 2020

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Screenshot 2020-07-03 at 13.57.04.png

Hi!

 

Every time I open Illustrator there is a blank text page that keeps coming up. It has no content, yet I can close it and carry on with Illustrator. Its more of a nuisance than anything else. Does anyone know how to get rid of it?

 

Thank you!

Sean

Adobe Community Professional
Correct answer by Monika Gause | Adobe Community Professional

You can try and chat with Customer Care.

https://helpx.adobe.com/contact.html

You might not be able to reach them over the weekend.

Topics

How to

Views

43

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Jul 04, 2020

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Can you try and disconnect from the internet (like: shutdown your WIFI or pull the cable) - does it work better then?

 

Not that it's meant to be a solution, just to isolate the issue.

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New Here ,
Jul 04, 2020

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Thanks. Tried it, but it still comes up. Not sure what else to try? 😒

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Adobe Community Professional ,
Jul 04, 2020

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You can try and chat with Customer Care.

https://helpx.adobe.com/contact.html

You might not be able to reach them over the weekend.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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