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Every time I open Illustrator there is a blank text page that keeps coming up. It has no content, yet I can close it and carry on with Illustrator. Its more of a nuisance than anything else. Does anyone know how to get rid of it?
Can you try and disconnect from the internet (like: shutdown your WIFI or pull the cable) - does it work better then?
Not that it's meant to be a solution, just to isolate the issue.
You can try and chat with Customer Care.
You might not be able to reach them over the weekend.