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Im having issues opening Illustrator or Photoshop. Once i open the program it doesnt launch just a blank gray screen. No tabs that asked you to create new (the typical welcome tab that you get). I have to drag my previous works to the icon and it opens. I can edit but thats about it. I cannot even "Save as" or make "New" work space.
I tried uninstalling and reinstalling. i did the ".old" renaming, did the ~/library thing, but still not working.
I attached a screenshot of the window i get everytime i open Illustrator!!
A help is highly appreciated!!
{Renamed by MOD}
Hi there,
Sorry to hear about this issue. Please try following these steps one by one and let us know how it goes:
Let us know if this helps or if you have any further questions.
Regards,
Srishti
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Im having issues opening Illustrator or Photoshop. Once i open the program it doesnt launch just a blank gray screen. No tabs that asked you to create new (the typical welcome tab that you get). I have to drag my previous works to the icon and it opens. I can edit but thats about it. I cannot even "Save as" or make "New" work space.
I tried uninstalling and reinstalling. i did the ".old" renaming, did the ~/library thing, but still not working.
I attached a screenshot of the window i get everytime i open Illustrator!!
A help is highly appreciated!!
{Renamed by MOD}
Hi there,
Sorry to hear about this issue. Please try following these steps one by one and let us know how it goes:
Let us know if this helps or if you have any further questions.
Regards,
Srishti
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Copied
Hi there,
Sorry to hear about this issue. Please try following these steps one by one and let us know how it goes:
Let us know if this helps or if you have any further questions.
Regards,
Srishti