Im having issues opening Illustrator or Photoshop. Once i open the program it doesnt launch just a blank gray screen. No tabs that asked you to create new (the typical welcome tab that you get). I have to drag my previous works to the icon and it opens. I can edit but thats about it. I cannot even "Save as" or make "New" work space.
I tried uninstalling and reinstalling. i did the ".old" renaming, did the ~/library thing, but still not working.
I attached a screenshot of the window i get everytime i open Illustrator!!
Sorry to hear about this issue. Please try following these steps one by one and let us know how it goes:
Rename CEP folder from /Library/Application Support/Adobe to CEP.oldIf that doesn't help, rename extensions folder from /Library/Application Support/Adobe/UXP to extensions.oldIf that doesn't help either, uninstall the application using Cleaner tool (https://helpx.adobe.com/in/creative-cloud/kb/cc-cleaner-tool-installation-problems.html) and reinstall from the Creative Cloud De...