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Blurry/Pixelated vectors and lines! Please help!

New Here ,
May 17, 2020

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I recently built a new pc specifically for graphic design. I also read up on the types of monitors needed for graphic design, so I bought an Acer Nitro 270U. It has 2560 x 1440 resolution, IPS panel and Display Port. I have turned off the GPU Performance in illustrator and used overprint preview, but it has not resolved the issue. I am running windows 10 on the pc and my adobe software’s are all up to date. Anyone who works with illustrator daily will know that vectors are not supposed to looks blurry or pixelated. Does anyone have a solution to this problem?

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Bug, Draw and design, Performance

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Blurry/Pixelated vectors and lines! Please help!

New Here ,
May 17, 2020

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I recently built a new pc specifically for graphic design. I also read up on the types of monitors needed for graphic design, so I bought an Acer Nitro 270U. It has 2560 x 1440 resolution, IPS panel and Display Port. I have turned off the GPU Performance in illustrator and used overprint preview, but it has not resolved the issue. I am running windows 10 on the pc and my adobe software’s are all up to date. Anyone who works with illustrator daily will know that vectors are not supposed to looks blurry or pixelated. Does anyone have a solution to this problem?

TOPICS
Bug, Draw and design, Performance

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705

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May 17, 2020 0
Adobe Employee ,
May 21, 2020

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Hi there,

 

Sorry to hear about your experience. I see you have performed basic troubleshooting yourself which did not help. Make sure you have OS & GPU driver updated to the latest version. If it does not help, I'd recommend contacting the assisted support at https://helpx.adobe.com/support.html(click on chat icon at the bottom to begin conversation). Support team there will be able to perform remote troubleshooting and help you out accordingly.

 

Hope it helps.

 

Regards,

Ashutosh

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May 21, 2020 0
Adobe Community Professional ,
May 22, 2020

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Double check the setting under the View menu called "Pixel Preview". If this is checked, you'll see a kind of "raster approximation" of the vector artwork, which will make the edges look fuzzy instead of nice and sharp as we expect vector images to look.

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May 22, 2020 0
New Here ,
May 22, 2020

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Hey williamadowling, 

 

Thank you for the attempt to help, i did go and take a look at that setting but it was checked off. I had one of the adobe support memebers control my computer and check my settings but they were not able to find a solution either. I honestly think it is just an issue with windows because when i export these files and open them on my macbook pro they look flawaless. 

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May 22, 2020 0
Adobe Community Professional ,
May 22, 2020

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what are the resolution/display settings like on your PC? 

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May 22, 2020 0
New Here ,
May 22, 2020

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I purchased 2 new monitors with requirements specifically for design. I have 2 Acer Nitro VG270U with

2560 x 1440 resolution. They are IPS Panels and i am using Display Ports for both of them. All of my drivers are up to date, this includes the monitors and graphics card. So it is kind of odd to me that i have this issue, because i talked with PC builders too, so they could specifically give me the proper build for graphic design. 

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May 22, 2020 0
Adobe Community Professional ,
May 26, 2020

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Ok, that's good to know. But specifications are not the same as settings. You can have a monitor that's capable of 2560x1440ppi, but if your display settings are set such that the computer is only sending information to the monitor at 800x400 or something, then you'll definitely notice some jagged edges. 

 

I doubt this is the actual problem, and i certainly don't mean to insult you if all of this is exceedingly obvious. I'm just trying to troubleshoot.

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May 26, 2020 0