Bug Alert: Selecting dimensions by dragging doesn't work here

Dec 06, 2020

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Hello,

I am not sure there is a similar topic before which i couldn't find, i am experiencing a bug in the program.

 

Shortly: When i want to change the dimensions of an object, i cant drag-select the numbers. only by double clicking. You can see it from the attached video.

 

 

Hi there,

 

Sorry about the delay. I am hopeful that the issue was fixed. If not, please try the suggestions shared on this page (https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) and let us know how it goes. 

 

Feel free to let us know if you still need assistance. We'd be happy to help.

 

Regards,

Srishti

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Bug Alert: Selecting dimensions by dragging doesn't work here

Dec 06, 2020

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Hello,

I am not sure there is a similar topic before which i couldn't find, i am experiencing a bug in the program.

 

Shortly: When i want to change the dimensions of an object, i cant drag-select the numbers. only by double clicking. You can see it from the attached video.

 

 

Hi there,

 

Sorry about the delay. I am hopeful that the issue was fixed. If not, please try the suggestions shared on this page (https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) and let us know how it goes. 

 

Feel free to let us know if you still need assistance. We'd be happy to help.

 

Regards,

Srishti

TOPICS
Bug

Views

44

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Dec 06, 2020 0
Adobe Community Professional ,
Dec 06, 2020

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What have you tried to fix this? At the most basic, things of this sort can often be cleared up by a restart of Illustrator or the computer, or resetting preferences.

 

Peter

 

 

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Dec 06, 2020 0
Dec 07, 2020

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Well, I'm using laptop so i turn it off and on everyday. Resetting settings didn't help about it at all( Still same.

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Dec 07, 2020 0
Adobe Employee ,
Jan 17, 2021

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Hi there,

 

Sorry about the delay. I am hopeful that the issue was fixed. If not, please try the suggestions shared on this page (https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) and let us know how it goes. 

 

Feel free to let us know if you still need assistance. We'd be happy to help.

 

Regards,

Srishti

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Jan 17, 2021 0
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