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[bug?] Illustrator uploading everyday on adobe.io without files opened!

Community Beginner ,
May 21, 2019

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Hi,

I have an issue with 23.0.3:

21 Gb have been uploaded to adobe's amazon servers in a week, without a file opened in Illustrator.

See Glasswire's screenshot:

Screen Shot 19-05-21 @ 17.25.PNG

See my ISP graph:

Screen Shot 19-05-21 @ 17.22.PNG

Can anyone explain me how Illustrator sent 21 Gb on Adobe's servers?

And what did Ai send?

I found this page:

Adobe Creative Cloud Network Endpoints

But it does'nt explain to me how, what and why Ai is doing it!

EDIT 28/5/19

This message is now on Adobe Illustrator Feedback

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[bug?] Illustrator uploading everyday on adobe.io without files opened!

Community Beginner ,
May 21, 2019

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Hi,

I have an issue with 23.0.3:

21 Gb have been uploaded to adobe's amazon servers in a week, without a file opened in Illustrator.

See Glasswire's screenshot:

Screen Shot 19-05-21 @ 17.25.PNG

See my ISP graph:

Screen Shot 19-05-21 @ 17.22.PNG

Can anyone explain me how Illustrator sent 21 Gb on Adobe's servers?

And what did Ai send?

I found this page:

Adobe Creative Cloud Network Endpoints

But it does'nt explain to me how, what and why Ai is doing it!

EDIT 28/5/19

This message is now on Adobe Illustrator Feedback

Views

330

Likes

Translate

Translate

Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 21, 2019 0
Community Beginner ,
Jun 03, 2019

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I delete my settings folder, and now, Illustrator send less than 1 Mb each day.

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Jun 03, 2019 0
Community Beginner ,
Aug 02, 2019

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I'd very like an answer to this too. I just found Illustrator uploading constantly. I had to manually end illustrator task for it to stop.

And how is this question been marked as "Assumed Answered"? I cannot get your screenshots to load either.

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Aug 02, 2019 0
Adobe Community Professional ,
Aug 02, 2019

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"Assumed Answered" is a stupid feature of the Jive software used for this product forum. As a moderator, I have turned that answer off.

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Aug 02, 2019 0
Community Beginner ,
Aug 05, 2019

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Why would illustrator upload? Where are the official staff? These forums are just a graveyard of unanswered questions.

I'd probably find my answer if I read the terms and conditions when I installed, but I would need law degree to be able to understand it.

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Aug 05, 2019 0
Adobe Community Professional ,
Aug 06, 2019

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ngwenyag49854961  schrieb

Why would illustrator upload? Where are the official staff? These forums are just a graveyard of unanswered questions.

These forums are 95% not Adobe staff, but users helping users. And they are not a "graveyard".

If you want to report a bug or malfunction and get the engineers to look at stuff, either go to

http://illustrator.uservoice.com (bugs) or

Contact Customer Care  (have Customer Care log into your system)

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Aug 06, 2019 0
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