BUG illustrator version 25.0.1

New Here ,
Nov 29, 2020 Nov 29, 2020

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Bonjour, 

Mon illustrator plante constamment, quelqu'un aurait une idée ? A chaque fois j'ai une fenêtre qui s'ouvre "envoyer le rapport d'erreur" je dis ok, mais ça envoie à qui en fait ?

 

Merci à vous

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correct answers 1 Correct Answer

Adobe Employee , Jan 03, 2021 Jan 03, 2021
Hi Claire,   Sorry to hear about your experience. I hope your issues got resolved. If you still have issues, please follow suggestions given on this community post(https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illustrator/td-p/11561981). Hope it helps.   Regards, Ashutosh

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Adobe Community Professional ,
Nov 29, 2020 Nov 29, 2020

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Moved to Illustrator forum.

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Adobe Community Professional ,
Nov 29, 2020 Nov 29, 2020

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You could try and contact Customer Care. They can login toyour system to check it out: https://helpx.adobe.com/contact.html

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Adobe Employee ,
Jan 03, 2021 Jan 03, 2021

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Hi Claire,

 

Sorry to hear about your experience. I hope your issues got resolved.

If you still have issues, please follow suggestions given on this community post(https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu....

Hope it helps.

 

Regards,

Ashutosh

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