Can not open Illustrator cloud document

Community Beginner ,
Nov 22, 2020 Nov 22, 2020

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Hello!

 

I have a problem opening my cloud illustrator documents. I tried:

- opening from the Creative Cloud > Your work > Cloud documents > Download,

- to export it locally,

- to restart and update the software and my computer.

 

But nothing works. Is there another way to get my files? It is urgent files I need. Thank you very much!

TOPICS
Bug, Feature request, Print and publish, Sync and storage

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Adobe Community Professional ,
Nov 22, 2020 Nov 22, 2020

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