Can't access AI Libraries - Network Settings?

[JustBrie]

Hi, I'm running into a new issue with my Adobe Creative Cloud/Illustrator files.

I cannot access or see my Library files any longer - is this a result of the auto update?

I've reset my computer, relaunched CC, tried to sift through the online advise but can't find an answer.

Here is the exact error: We have detected a problem with your network settings. Click here to troubleshoot.

Any help you can offer would be incredible. I have files I need to complete and get to a client asap.

Thanks,

Brie

[miker61647941]

this is so annoying, all of my PS libraries suddenly stopped working.

[WeeV]

I'm having the same issue with InDesign and Photoshop libraries. It's telling me I have problem with network settings but I'm not experiencing any network problems.

[Monika Gause · Accepted solution]

You should all contact customer care, because they can login to your system and check things out. Contact Customer Care

We on the forum don't even know your system or any details, because you didn't tell us.

[lindam25606643]

Did you get help with Network setting. I am having the same problem August  26 2021