Can't change cursor appearance AI

New Here ,
May 26, 2021 May 26, 2021

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After upgrading AI: can't change the mouse appearance, which is now always plus signal and forbiden signal.

It is not a problem of hidden layers.

Thanks for help.

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Adobe Community Professional ,
May 26, 2021 May 26, 2021

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Please show that icon.

Please tell us step by step what you are doing.

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Adobe Employee ,
Jun 04, 2021 Jun 04, 2021

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Hi there,

 

Sorry to hear about this. Would you mind sharing the version of the OS & Illustrator? Does it happen while working on a specific file? Would it be possible to share your workflow with us as asked by Monika in earlier response? You may share screenshots or a small video of the workflow. This information would help us assist you accordingly.

 

Looking forward to your response.

 

Regards,

Ashutosh

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