Can't create new documents?

New Here ,
Jun 03, 2021 Jun 03, 2021

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Screenshot 2021-06-03 100740.jpgIllustrator essentially won't let me create any new files, unless from presets on the main screen upon application launch. Whenever I open the "Create new" dialog (as shown in attached image), it's simply blank. The software is on the most recent version (25.2.3), and I have tried uninstalling and reinstalling on my computer, and the same issue persists.

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Adobe Community Professional , Jun 03, 2021 Jun 03, 2021
It is a workaround (maybe): Preferences > General > Use legacy "New File" interface.

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Adobe Community Professional ,
Jun 03, 2021 Jun 03, 2021

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Can you open the preferences and then turn on the Legacy New dialog box?

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Adobe Community Professional ,
Jun 03, 2021 Jun 03, 2021

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It is a workaround (maybe): Preferences > General > Use legacy "New File" interface.

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New Here ,
Jun 08, 2021 Jun 08, 2021

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This does allow me to make new files until the larger issue is fixed, thanks.

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Adobe Community Professional ,
Jun 03, 2021 Jun 03, 2021

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Have you tried a uninstall and a reinstall?

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