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Can't move anchor point after command+Z

New Here ,
Sep 15, 2020

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Hi! In Illustrator 2020 if i move an anchor point with the white arrow and do a command+Z to undo my move i can't move any other anchor point until i close my document and reopen it... until i do a command+Z again. I have to close and reopen every time, anybody have that problem?

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Can't move anchor point after command+Z

New Here ,
Sep 15, 2020

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Hi! In Illustrator 2020 if i move an anchor point with the white arrow and do a command+Z to undo my move i can't move any other anchor point until i close my document and reopen it... until i do a command+Z again. I have to close and reopen every time, anybody have that problem?

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26

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Sep 15, 2020 0
Adobe Employee ,
Sep 16, 2020

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Hi there,

 

Sorry to hear about your experience. Would you mind sharing version of the OS & Illustrator? Did it happen with a specific document or all?

Have you tried resetting preferences of the Illustrator? If not, please follow this help article to do that and let us know if it helps.

**Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

 

Regards,

Ashutosh

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