Locked

Can't move objects with Selection Tool

Explorer ,
Sep 17, 2013

Copy link to clipboard

Copied

So, I just installed Illustrator CC, which I now have on a trial license.  About an hour ago, illustrator suddenly started refusing to move any objects while I'm in the Selection Tool.  I can move the objects only in Free Transform.  I use hot keys a lot, so it's really slowing me down.  I hit "V" to click on and then move an object, and then it won't move. I get the error sound, but no dialogue box pops up to explain what the error is. 

Since I'm getting ready to bite the bullet and start paying a hefty monthly fee for this program when my trial runs out, this is pretty aggravating.  Anyone have any ideas what might have cause this?

TOPICS
Tools

Views

283.6K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

1 Correct Answer

Adobe Community Professional , Sep 17, 2013
Larry G. Schneider Adobe Community Professional , Sep 17, 2013
Sounds like there might be a hidden modal dialog open. Does hitting the Escape button do anything to free up the objects?

Likes

Translate

Translate
Jump to answer Jump to answer
Most Valuable Participant ,
Sep 17, 2013

Copy link to clipboard

Copied

Charlie,

The following is a general list of things to try in case of serious strangenesses.

You may try the following (you may have tried/done some of them already) and see whether it helps (the following is a general list of things you may try when the issue is not in a specific file; 3) and 4) are specifically aimed at possibly corrupt preferences):

1) Close down Illy and open again;

2) Restart the computer (you may do that up to 3 times);

3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);

4) Move the folder with Illy closed (more tedious but also more thorough and reversible);

See posts #3 to 7 in this thread about locating the folder in CC,

http://forums.adobe.com/thread/1297845?tstart=0

5) Look through and try out the relevant among the Other options (Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy);

Even more seriously, you may:

6) Uninstall, run the Cleaner Tool, and reinstall.

http://www.adobe.com/support/contact/cscleanertool.html

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Explorer ,
Sep 17, 2013

Copy link to clipboard

Copied

What does ctrl+alt+shift during startup do?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Most Valuable Participant ,
Sep 17, 2013

Copy link to clipboard

Copied

Charlie,

It resets the basic preferences. If you like your custom settings, moving the folder (which can be moved back again to avoid an unnecessary sacrifice) will be preferable.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Nov 26, 2018

Copy link to clipboard

Copied

I had this problem too and fixed it buy Reinstalling AI then restarting the computer and it should be fine

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Apr 22, 2019

Copy link to clipboard

Copied

I had a sign saying that the object couldn't be moved as it may fall off of the art board or work space which for me wasn't the case it was unnecessary. All I did was ungroup my object and moved it and it seemed to then move and then I went ahead and regrouped it and was able to move it. i don't know why it will tell me it can't do something. Grimlins can eat you alive and it can be really madening. But thankfully ungrouping seemed to work 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Jan 21, 2020

Copy link to clipboard

Copied

This worked for me

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Apr 20, 2020

Copy link to clipboard

Copied

Yes, this works.

Thank you very much!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Apr 27, 2020

Copy link to clipboard

Copied

 it works for me.... (ctrl-alt-shift) by re starting first...thank you very much.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Sep 17, 2013

Copy link to clipboard

Copied

Sounds like there might be a hidden modal dialog open. Does hitting the Escape button do anything to free up the objects?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Explorer ,
Sep 17, 2013

Copy link to clipboard

Copied

Well, I have actually closed out and restarted the computer.  At first I thought it was some new changes in the controls because of CC.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Explorer ,
Sep 18, 2013

Copy link to clipboard

Copied

Holy moly.  So after doing the ctrl+alt+shift trick, and then reinstalling the program, I found that the simplest answer was the one that I should have tried first.  For some reason, I had to press Esc while the object was selected.  Not sure why a hidden dialogue would open up, but I'm glad I know that now.  Thanks Larry!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
May 22, 2018

Copy link to clipboard

Copied

Yes. I had a dialog box open for ANOTHER PROGRAM (Outlook), and that prevented me moving in Ai. Ridiculous!

Hitting Alt Tab to scroll through the open windows and I found the Error dialog box open.

Thanks for the hint!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Community Beginner ,
Feb 19, 2015

Copy link to clipboard

Copied

Yup, that was it. Hitting escape solved it.

Thanks

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Community Beginner ,
Mar 31, 2017

Copy link to clipboard

Copied

this doesn't work for me either. 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Sep 17, 2018

Copy link to clipboard

Copied

Thank you this worked for me!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Jan 02, 2015

Copy link to clipboard

Copied

You can solve that problem like below easy and fast,
1-Open your Illustrator file
2-Save as "svg, eps.." any file would you.

3-Close svg file and open again with Illustrator.
4-Save as again Illustrator file.

This operations will be clear file options, locks, old color settings etc..

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Feb 10, 2017

Copy link to clipboard

Copied

This worked, thanks.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Mar 14, 2017

Copy link to clipboard

Copied

Escape doesnt work for me

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Mar 14, 2017

Copy link to clipboard

Copied

Brand-New_Nikki  schrieb

Escape doesnt work for me

Doesn't work in which workflow?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Community Beginner ,
Sep 13, 2017

Copy link to clipboard

Copied

Didn't work for me tried hitting esc. and tried the svg

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Apr 13, 2018

Copy link to clipboard

Copied

Thanks a lot!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Apr 21, 2020

Copy link to clipboard

Copied

Thanks Murat_Karaevli,

This works for me, in fact I tried even to save as .pdf and it works.

But Escape doesnt worked for me.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Apr 10, 2017

Copy link to clipboard

Copied

it does not work for me either....

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Apr 14, 2017

Copy link to clipboard

Copied

Any solutions? Move tool seems to do all the other things (ie scale and direct selection tool can drag points etc) but not MOVE. Some shapes can be dragged by the center point but strokes and many other shapes are only movable with arrowkeys. Photoshop can drag, but does not show objects moving along with mouse cursor as it did before.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more