Can't move objects with Selection Tool

[charlielavoy1]

So, I just installed Illustrator CC, which I now have on a trial license.  About an hour ago, illustrator suddenly started refusing to move any objects while I'm in the Selection Tool.  I can move the objects only in Free Transform.  I use hot keys a lot, so it's really slowing me down.  I hit "V" to click on and then move an object, and then it won't move. I get the error sound, but no dialogue box pops up to explain what the error is. 

Since I'm getting ready to bite the bullet and start paying a hefty monthly fee for this program when my trial runs out, this is pretty aggravating.  Anyone have any ideas what might have cause this?

[Jacob Bugge]

Charlie,

The following is a general list of things to try in case of serious strangenesses.

You may try the following (you may have tried/done some of them already) and see whether it helps (the following is a general list of things you may try when the issue is not in a specific file; 3) and 4) are specifically aimed at possibly corrupt preferences):

1) Close down Illy and open again;

2) Restart the computer (you may do that up to 3 times);

3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);

4) Move the folder with Illy closed (more tedious but also more thorough and reversible);

See posts #3 to 7 in this thread about locating the folder in CC,

http://forums.adobe.com/thread/1297845?tstart=0

5) Look through and try out the relevant among the Other options (Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy);

Even more seriously, you may:

6) Uninstall, run the Cleaner Tool, and reinstall.

http://www.adobe.com/support/contact/cscleanertool.html

[charlielavoy1]

What does ctrl+alt+shift during startup do?

[Jacob Bugge]

Charlie,

It resets the basic preferences. If you like your custom settings, moving the folder (which can be moved back again to avoid an unnecessary sacrifice) will be preferable.

[kasukadesigns]

I had this problem too and fixed it buy Reinstalling AI then restarting the computer and it should be fine

[brynnec88713732]

I had a sign saying that the object couldn't be moved as it may fall off of the art board or work space which for me wasn't the case it was unnecessary. All I did was ungroup my object and moved it and it seemed to then move and then I went ahead and regrouped it and was able to move it. i don't know why it will tell me it can't do something. Grimlins can eat you alive and it can be really madening. But thankfully ungrouping seemed to work 

[reinhardtv42821893]

This worked for me

[ananthshayana]

Yes, this works.

Thank you very much!

[stevendomingo7]

 it works for me.... (ctrl-alt-shift) by re starting first...thank you very much.

[Larry G. Schneider · Accepted solution]

Sounds like there might be a hidden modal dialog open. Does hitting the Escape button do anything to free up the objects?

[charlielavoy1]

Well, I have actually closed out and restarted the computer.  At first I thought it was some new changes in the controls because of CC.

[charlielavoy1]

Holy moly.  So after doing the ctrl+alt+shift trick, and then reinstalling the program, I found that the simplest answer was the one that I should have tried first.  For some reason, I had to press Esc while the object was selected.  Not sure why a hidden dialogue would open up, but I'm glad I know that now.  Thanks Larry!

[owenb51242765]

Yes. I had a dialog box open for ANOTHER PROGRAM (Outlook), and that prevented me moving in Ai. Ridiculous!

Hitting Alt Tab to scroll through the open windows and I found the Error dialog box open.

Thanks for the hint!

[Fabian Lauer]

Yup, that was it. Hitting escape solved it.

Thanks

[karlat75662576]

this doesn't work for me either. 

[brandonr78369465]

Thank you this worked for me!

[Murat_Karaevli]

You can solve that problem like below easy and fast,
1-Open your Illustrator file
2-Save as "svg, eps.." any file would you.

3-Close svg file and open again with Illustrator.
4-Save as again Illustrator file.

This operations will be clear file options, locks, old color settings etc..

[cmcompto]

This worked, thanks.

[Brand-New_Nikki]

Escape doesnt work for me

[Monika Gause]

Brand-New_Nikki  schrieb

Escape doesnt work for me

Doesn't work in which workflow?

[amc471]

Didn't work for me tried hitting esc. and tried the svg

[sahil_sadigov1]

Thanks a lot!

[Ferdous2020]

Thanks Murat_Karaevli,

This works for me, in fact I tried even to save as .pdf and it works.

But Escape doesnt worked for me.

[melaniem31488500]

it does not work for me either....

[andresaon]

Any solutions? Move tool seems to do all the other things (ie scale and direct selection tool can drag points etc) but not MOVE. Some shapes can be dragged by the center point but strokes and many other shapes are only movable with arrowkeys. Photoshop can drag, but does not show objects moving along with mouse cursor as it did before.