Can't open illustration. Illegal or misplaced operator - cc

Explorer ,
Oct 11, 2017

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So this happened.


Screen Shot 2017-10-11 at 5.50.58 am.png

Cant open a file I've been working on for hours.

Been here:
"Can't Open the illustration. The illustration contains an illegal or misplaced operator"

Didn't work.

Been here:

How to recover a corrupted Illustrator (AI) File | DesignPoint

Seems too old & i cant work out any 'Content recovery mode' for my version of illy on the Creative Cloud -  version - 2017 - 21.1.0

Can't find my preferences file. It's not where I'm told it should be.

Managed to do a simple reset of illy prefs but that didn't work.

Did quite a bit of searching for answers but kept going in circles, it seems like fixes are for earlier versions.

Don't know how to get access to this binary code people are editing, so I cant delete the " offending operator " --->  p   '

Losing my marbles and need someone to explain like I'm 5, how to fix this. Step by step please.

Thanks!

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1 Correct Answer

Most Valuable Participant , Oct 11, 2017
Jacob Bugge Most Valuable Participant , Oct 11, 2017
NinjaPuss,In case it help here or in the future, saving files in your Creative Cloud Files folder will automatically create and keep versions up to 10 days.If possible, you may try to copy and paste the artwork, possibly in groups/bits/whatever to a new document if applicable.One thing often tried first is to create a new document and File>Place the (PDF contents, if any, of the) corrupted one to see how much may be rescued that way.Here are a few pages about struggling with it yourself, you may...

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Most Valuable Participant ,
Oct 11, 2017

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NinjaPuss,

In case it help here or in the future, saving files in your Creative Cloud Files folder will automatically create and keep versions up to 10 days.

If possible, you may try to copy and paste the artwork, possibly in groups/bits/whatever to a new document if applicable.

One thing often tried first is to create a new document and File>Place the (PDF contents, if any, of the) corrupted one to see how much may be rescued that way.

Here are a few pages about struggling with it yourself, you may try to simply remove the p for a start when you have found the text string leading to it:

http://daxxter.wordpress.com/2009/04/16/how-to-recover-a-corrupted-illustrator-ai-file/

http://helpx.adobe.com/illustrator/kb/troubleshoot-damaged-illustrator-files.html

http://kb2.adobe.com/cps/500/cpsid_50032.html

http://kb2.adobe.com/cps/500/cpsid_50031.html

http://helpx.adobe.com/illustrator/kb/enable-content-recovery-mode-illustrator.html

Here are some websites where you can see whether it can rescue the actual file, and if it can, you may pay for a subscription to have it done,

http://www.recoverytoolbox.com/buy_illustrator.html

http://markzware.com/adobe-software/fix-illustrator-file-unknown-error-occurred-pdf2dtp-file-recover...

http://www.illustrator.fixtoolbox.com/

http://www.erepairillustrator.com/

As far as I remember, the first one is for Win and the second one is for Mac, while the third and fourth one should be for both.

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New Here ,
Jan 20, 2021

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problem.jpg

I have a problem similar to yours. How can I solve this problem? 

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Adobe Employee ,
Jan 27, 2021

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Hi there,

 

Apologies for the delayed response. You may share the file with us here or on DM. Please upload the file on Creative Cloud(or any other cloud service you prefer) & share the link. We'll be happy to take a look.

 

Regards,

Ashutosh

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Most Valuable Participant ,
Jan 21, 2021

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Md. Babul,

 

Have you tried the links with instructions?

 

I have tried to alert an Adobe friend about your plight.

 

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