Can't Open Illustration. There is not enough room for the window; increase document area and try aga

New Here ,
Nov 07, 2020 Nov 07, 2020

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Trying to open and illustration and I get this message. I've tried resizing the appliction window and it doesn't do anything, restarted Illustrator and that doesn't help. I'm at a loss here of why this is happening. Running windows 10 Pro, 16gb Ram

 

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Import and export, Performance

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Adobe Employee ,
Dec 06, 2020 Dec 06, 2020

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Hi there,

 

Sorry about the delay. I am hopeful that the issue was fixed. If not, could you please share a few more details like:

  • Exact version of Illustrator
  • Is the issue related to a specific document? If yes, could you please share the document with us? You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link. 
  • Where are the files saved (Network Drive/ System HDD/ Shared Folder on System /External HDD)? 
  • What all applications running in the background, when this happens?

 

Feel free to let us know if you still need assistance, we'd be happy to help.

 

Regards,

Srishti

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