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Can't Open illustrator 2021

New Here ,
May 18, 2021 May 18, 2021

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I tried to open the last file I did last night. But now it cannot open, the application not responding.
I tried closing the program, relaunching it but couldn't fix it.
And I tried restarting the computer, it can't fix either
Please tell me how to fix it.

Thank you.

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Adobe
Community Expert ,
May 19, 2021 May 19, 2021

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It may be worth uninstalling and re-installing then clearing preferences.

https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html 

 

Also look at using the cleaner tool here: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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