can't open Illustrator after update to 2021 version

New Here ,
Nov 08, 2020

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please help me i need to do my jobs.....

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Adobe Employee ,
Dec 06, 2020

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Hi there,

 

Sorry about the delay. I am hopeful that the issue was fixed. If not, please try the steps shared on this page (https://community.adobe.com/t5/illustrator/how-to-fix-a-crash-and-recover-documents-in-illustrator/t...) and share your observations with us. 

 

Feel free to let us know if you still need assistance, we'd be happy to help.

 

Regards,

Srishti

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