Can't Open Illustrator

[hildoesartsystuff]

I'm trying to open Illustrator and I'm getting the attached error.  

I've updated the driver but I keep getting the error.  

Also - the error window is in a location which does not allow me to click on anything to get rid of it. 

Any advice, please? 

Thank you so much! 

[Monika Gause · Accepted solution]

If the driver can't be updated and Illustrator still works, then you can just go to Preferences and deselect the system check.

[Ashutosh_Mishra]

Hi there,

Apologies for the delayed response. In addition to what Monika has already suggested, I'd recommend checking out this community post(https://community.adobe.com/t5/illustrator/unsupported-video-driver-error/m-p/11829937) & let us know if it helps.

Regards,

Ashutosh