can't open the illustration. there is not enough room for the window; increase document area and try again

New Here ,
Mar 21, 2018 Mar 21, 2018

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i m using illustrator cs6 and i payed for and downloaded a vector file, when i try to open it my illustrator window get smaller and this error comes up "can't open the illustration. there is not enough room for the window; increase document area and try again" what the hell do i do, adobe technicall support has been no help so far

Message was edited by: Ged Traynor: Personal email removed

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correct answers 1 Correct Answer

New Here , May 23, 2018 May 23, 2018
I laughed to myself when I finally found out that, "Resize the application window" is-- Just grab its lower right corner and drag. Then click open the file again.

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Adobe Community Professional ,
Mar 21, 2018 Mar 21, 2018

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What OS?

What format is the file?

Does his happen when you double-click the file? File > Open? File > Place?

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New Here ,
Mar 22, 2018 Mar 22, 2018

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windows 7 premium

i've attatched the file

yes it happens when i double click it or open it from ai

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Adobe Community Professional ,
Mar 22, 2018 Mar 22, 2018

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David,

The file attachment function doesn't quite work on this forum. You'd have to upload the file to a share-able location using Dropbox or something similar, then post a link here.

In the meantime, try this:

Close down Illustrator, then re-launch.

Tap the F key once.

Press Ctrl+O and open the problem file.

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Adobe Employee ,
Mar 22, 2018 Mar 22, 2018

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Hi davidd,

Would you mind sharing the file?

Regards,

Srishti

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New Here ,
May 23, 2018 May 23, 2018

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I laughed to myself when I finally found out that, "Resize the application window" is-- Just grab its lower right corner and drag.

Then click open the file again.

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New Here ,
Nov 13, 2019 Nov 13, 2019

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🤣🤣🤣 ey bro thnx a lot the trick works perfect and feel stupid too, I should have tried this.

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New Here ,
Jun 25, 2021 Jun 25, 2021

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In some cases, the posted answer does not work, specifically when the last time the file was last edited on a larger-resolution monitor than is availalbe now. In this case, the workaround is to create a *NEW* document, and then "place" (Ctrl-Shift-P) the old file on the new, blank canvas. You may need to resize artboards etc.

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