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Can't Run Illustrator v25 After Install / Win10

New Here ,
Oct 21, 2020

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Computer updated and installed Illustrator 25 alongside 24.3 but now neither will open. Old said things were missing (didn't screenshot the error) and would need to be reinstalled.

 

Uninstalled all versions of Illustrator, but now when trying to open v25 I am met with this, and the open fails:

 

Annotation 2020-10-21 222954.jpg

 

Repeated uninstalls and reinstalls not helping. Running Windows 10.

 

Thanks!

When uninstalling, deleting old preference files along with the uninstall fixed this issue.

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Can't Run Illustrator v25 After Install / Win10

New Here ,
Oct 21, 2020

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Computer updated and installed Illustrator 25 alongside 24.3 but now neither will open. Old said things were missing (didn't screenshot the error) and would need to be reinstalled.

 

Uninstalled all versions of Illustrator, but now when trying to open v25 I am met with this, and the open fails:

 

Annotation 2020-10-21 222954.jpg

 

Repeated uninstalls and reinstalls not helping. Running Windows 10.

 

Thanks!

When uninstalling, deleting old preference files along with the uninstall fixed this issue.

TOPICS
Installation

Views

96

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 21, 2020 0
New Here ,
Oct 28, 2020

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When uninstalling, deleting old preference files along with the uninstall fixed this issue.

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Oct 28, 2020 0
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