I`m getting this error when trying to save a template to my local drive (File > save as template...) Using MacOS sierra 10.12.4
I`m ok with saving out a normal .ai file, but not the template...have restarted illustrator with same issue when trying to save as template.
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Check your access privileges. Are you an admin?
Can you save the template somewhere else and then move it into that folder? Also: templates can be saved anywhere.
Yes under "users and groups" I am the logged in admin (and owner) of the mac.
ok I can save the template to the desktop...I prefer it in its default location though, but thanks Monika.
Can you move it to that location later?
Can you check your access privileges on the computer? There is a check and repair tool in the Mac Utilities.
yep I can move it there afterwards,
here are my mac functions, I dont know where to check access privileges, only see that I am able to login as admin, and when I moved the test template into the folder it asked for admin password which I entered..
here are my admin settings and some of the utilities available.. I went to mac System preferences > users&groups
There's a chapter about reparing permissions.
ok, the access information seems ok.
others have had problems with this method though, from user feedback, although thats Osx Lion, long gone.
I haven`t tried the Terminal approach, but i`ll leave that for now as i`m not familiar with the back end and even though if I follow the instructions, if something goes wrong system wide i`m stuffed, this mac is mission critical for me. The template issue I can work around. Thanks Monika.
I ran into this problem today (Aug 12, 2020) and my work around:
- Save the template to the desktop
- Open Finder
- Search for & open Templates folder in AI (there are 4 Template folders on my laptop in other apps)
- Drag the template icon into the Finder
- Input my password credentials to allow the move
Go to template folder. Right-click and choose "get info." At the bottom, click the lock, enter your password, then add "Administrators" along with "read and write" privelages. Done. Will then work to save templates to that folder.