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Can`t save the illustration. You do not have enough access privileges. ID: -5000

Enthusiast ,
Jul 02, 2018

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I`m getting this error when trying to save a template to my local drive (File > save as template...)  Using MacOS sierra 10.12.4

I`m ok with saving out a normal .ai file, but not the template...have restarted illustrator with same issue when trying to save as template.

Screen Shot 2018-07-02 at 5.01.32 pm.png

Screen Shot 2018-07-02 at 4.58.12 pm.png

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Correct answer by Monika Gause | Adobe Community Professional

Check your access privileges. Are you an admin?

Can you save the template somewhere else and then move it into that folder? Also: templates can be saved anywhere.

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Can`t save the illustration. You do not have enough access privileges. ID: -5000

Enthusiast ,
Jul 02, 2018

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I`m getting this error when trying to save a template to my local drive (File > save as template...)  Using MacOS sierra 10.12.4

I`m ok with saving out a normal .ai file, but not the template...have restarted illustrator with same issue when trying to save as template.

Screen Shot 2018-07-02 at 5.01.32 pm.png

Screen Shot 2018-07-02 at 4.58.12 pm.png

Adobe Community Professional
Correct answer by Monika Gause | Adobe Community Professional

Check your access privileges. Are you an admin?

Can you save the template somewhere else and then move it into that folder? Also: templates can be saved anywhere.

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Adobe Community Professional ,
Jul 02, 2018

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Check your access privileges. Are you an admin?

Can you save the template somewhere else and then move it into that folder? Also: templates can be saved anywhere.

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Enthusiast ,
Jul 02, 2018

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Yes under "users and groups" I am the logged in admin (and owner) of the mac.

ok I can save the template to the desktop...I prefer it in its default location though, but thanks Monika.

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Adobe Community Professional ,
Jul 02, 2018

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Can you move it to that location later?

Can you check your access privileges on the computer? There is a check and repair tool in the Mac Utilities.

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Enthusiast ,
Jul 02, 2018

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yep I can move it there afterwards,

Screen Shot 2018-07-03 at 9.04.53 am.png

here are my mac functions, I dont know where to check access privileges, only see that I am able to login as admin, and when I moved the test template into the folder it asked for admin password which I entered..

Screen Shot 2018-07-03 at 9.03.56 am.png

here are my admin settings and some of the utilities available.. I went to mac System preferences > users&groups

Screen Shot 2018-07-03 at 9.01.45 am.png

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Adobe Community Professional ,
Jul 03, 2018

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Enthusiast ,
Jul 03, 2018

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ok, the access information seems ok.

Screen Shot 2018-07-03 at 5.32.15 pm.png

others have had problems with this method though, from user feedback, although thats Osx Lion, long gone.

Screen Shot 2018-07-03 at 5.28.14 pm.png

I haven`t tried the Terminal approach, but i`ll leave that for now as i`m not familiar with the back end and even though if I follow the instructions, if something goes wrong system wide i`m stuffed, this mac is mission critical for me. The template issue I can work around. Thanks Monika.

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New Here ,
Aug 12, 2020

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I ran into this problem today (Aug 12, 2020) and my work around:
- Save the template to the desktop

- Open Finder
- Search for & open Templates folder in AI (there are 4 Template folders on my laptop in other apps)
- Drag the template icon into the Finder
- Input my password credentials to allow the move

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