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Can't toggle between tools in illustrator

Explorer ,
Jul 22, 2020

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Can't toggle between tools in illustrator unless the Shift button is on (working on mac).
I tried to install illustrator again and still doesn't work.

 

Hope that someone got solution for this, it's super annoying -_-

It got solved!
I don't know if it was that but I went to the keyboard shortcuts on my mac and restore to default, it did the job apparently 🙂

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Bug, How to, Performance, Tools

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Can't toggle between tools in illustrator

Explorer ,
Jul 22, 2020

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Can't toggle between tools in illustrator unless the Shift button is on (working on mac).
I tried to install illustrator again and still doesn't work.

 

Hope that someone got solution for this, it's super annoying -_-

It got solved!
I don't know if it was that but I went to the keyboard shortcuts on my mac and restore to default, it did the job apparently 🙂

Topics

Bug, How to, Performance, Tools

Views

84

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Jul 22, 2020 0
Adobe Community Professional ,
Jul 22, 2020

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Which version and system is it?

Which pointing device are you using?

What exactly are you trying to change tools?

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Jul 22, 2020 0
Explorer ,
Jul 22, 2020

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Im using imac 2017 (macOS Catalina version 10.15.5) and working on the latest illustrator version.

 

For example if i'm trying to change from the selection tool (v) to the brush tool (b) I can't just press b or v on my keyboard, I need to turn on the shift button on my keyboard and then press them.

 

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Jul 22, 2020 0
Adobe Community Professional ,
Jul 22, 2020

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Since shortcuts are stored in the preferences, maybe the preferences file is messed up.

You can try and reset it by renaming the folder as described in here: https://helpx.adobe.com/illustrator/using/setting-preferences.html

You can also try and re-enter the shortcuts in Edit > Edit shortcuts.

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Jul 22, 2020 1
Explorer ,
Jul 22, 2020

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So I tried and it didn't work. About the shortcuts, they are define just fine so I got nothing to change there.

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Jul 22, 2020 0
Adobe Community Professional ,
Jul 22, 2020

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Do you have anything special set up in your system? Perhaps some accessibility setting for the keyboard? I'm not quite sure what that could be, though.

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Jul 22, 2020 0
Explorer ,
Jul 22, 2020

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Maybe you are right, I'm not in front of my computer right now, but I will try, there is a chance I have a setting im not aware of.

Thanks a lot for trying to help me out:)

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Jul 22, 2020 0
Adobe Community Professional ,
Jul 22, 2020

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You're welcome.

Please keep us updated.

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Jul 22, 2020 0
Explorer ,
Jul 24, 2020

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It got solved!
I don't know if it was that but I went to the keyboard shortcuts on my mac and restore to default, it did the job apparently 🙂

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Jul 24, 2020 0