Every time i try to upload my new template ait file it doesn’t work. Dose anyone know why? I keep getting this error message. When i looked at the conditions to upload a new template it said it must be an ait file
"ait couldn't be uploaded because it is not a valid file type. Learn more about submission"
What should I do? Thanks!
can you send us the file you try to upload?
Did you save it as an AIT file?
Yes i saved it as an ait file. When i go to upload it that error pops up. In the screen shot for some reason theres no Ait option.
Where do you want to upload it?
Thanks for your help. Yes i'm trying to upload it to adobe stock. I went to save as then i saved it under ait file
Save it as an AI file. They might just not want AIT.
ok ill try. My work would be under the template category though because its brochure /door hanger