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As from yesterday, i am not able to create a New Document (the only turnaround i found so far for this, is by clicking the “Use legacy File New interface” in the preferences panel.
I can´t also Save or Save As documents (i can use the Save a Copy function). It´s been very hard to be able to work like this.
The things i´ve tried so far:
- Uninstall the Illustrator from the Creative Cloud and installing it again.
- Use the Cleaner tool to clean the Illustrator so i can install it again.
- Install a previous version of the illustrator from CC.
- Reset the preferences by deleting or rename the Adobe Illustrator 24 and 25 folders in the Aplication Support folder inside my user Library
Nothing worked so far.
I am currently using Adobe Illustrator 2021 (v.25.0) on a Macbook pro with macOS Catalina.
Anyone that can help me, please?
Nadel,
Just to make sure: is your printer recognized as active/turned on?
What happens if you switch default printer to be Acrobat (or similar)?
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Is there a printer connected, turned on and set upas the default printer?
Illustrator looks for a printer when opening a file (creating a new file is basically opening) as well as when saving files.
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Hi, yes, there is a Canon printer via wifi as default printer.
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Nadel,
Just to make sure: is your printer recognized as active/turned on?
What happens if you switch default printer to be Acrobat (or similar)?
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I'm having the same problem and this didn't work for me.