Cannot click on New- or Manage Workspace

[easte79824464]

Hello,

i cannot select New- or Manage Workspace. It is light grey. Is it maybe a windows profile Problem?

In wish path is this information stored? Or ist it an other problem?

Thanks for answers.

[Srishti Bali]

Hi there,

Sorry about this trouble. I know that's really frustrating. Which OS and version of Ai is this? You may try the steps shared on this page ( https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu... ) and share your observations with us.

Regards,

Srishti

[Mike_Gondek]

That would happen if you have no document  open, create a new page if you have not.