Cannot click on New- or Manage Workspace

New Here ,
May 03, 2021 May 03, 2021

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Hello,

i cannot select New- or Manage Workspace. It is light grey. Is it maybe a windows profile Problem?

In wish path is this information stored? Or ist it an other problem?

Unbenannt.jpg

Thanks for answers.

 

 

 

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Adobe Employee ,
May 15, 2021 May 15, 2021

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Hi there,

 

Sorry about this trouble. I know that's really frustrating. Which OS and version of Ai is this? You may try the steps shared on this page ( https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu... ) and share your observations with us.

 

Regards,

Srishti

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Adobe Community Professional ,
May 15, 2021 May 15, 2021

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That would happen if you have no document  open, create a new page if you have not.

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