cannot download template in illustrator directly

Participant ,
Mar 26, 2021 Mar 26, 2021

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Dear Community expert or friends,

1.I need your help please. I have adobe illustrator subscription, and I thought the template shown from its menu under "art and illustration" are free to download, so I click download botton, but there is nothing happen.

Is it because my region in singapore is not entitled to download it? If so, why? I thought the template is in the app and it should not be an issue to use it for free?!

2. I tried to download the particular template-which indicated free in the illustrator- from the adobe creative cloud newsletter to me, I downloaded it from browser,  there was a blue tap shown "license", I click the tap then it seems start to download, but now I have no idea if clicking it and save it will cause me trouble by having to pay later ? I dare not to try download free 10 image from adobe stock since many people complaint that they were billed later if they did not opt out after trial period..

Now I worried if I will be billed after clicking license since it said free but I am not sure now,kind if regret. 

 

Thanks for advice.

 

Masako

TOPICS
Activation billing and install, How to

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correct answers 1 Correct Answer

Adobe Community Professional , Mar 26, 2021 Mar 26, 2021
I had the same, also no CC libraries. May have been a problem with the services, but after restarting my machine everything worked again.

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Adobe Community Professional ,
Mar 26, 2021 Mar 26, 2021

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I had the same, also no CC libraries.

May have been a problem with the services, but after restarting my machine everything worked again.

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translate

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines