cannot edit document when i open it

Community Beginner ,
Nov 16, 2020 Nov 16, 2020

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Hi guys

when i open any document cannot edit it , plz help.

Capture.PNG2.PNG

 

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Draw and design, How to, Import and export, Performance, Tools

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correct answers 1 Correct Answer

Adobe Community Professional , Nov 16, 2020 Nov 16, 2020
Does it get better when you select View > Preview on CPU? Or even turn off the GPU acceleration in the preferences?

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Adobe Community Professional ,
Nov 16, 2020 Nov 16, 2020

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So what exactly is keeping you from editing?

These are new documents? Or existing documents?

Please tell us step by step what is happening.

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Community Beginner ,
Nov 16, 2020 Nov 16, 2020

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bro when i edit in a document or add, no change happen , and 

when i open photo to draw . the document sill all white and not the picture i oppen it . 

00.PNG

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Adobe Community Professional ,
Nov 16, 2020 Nov 16, 2020

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Does it get better when you select View > Preview on CPU?

Or even turn off the GPU acceleration in the preferences?

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Community Beginner ,
Nov 16, 2020 Nov 16, 2020

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yes it all good in preview GPU .

however it turn off the GPU in the preferences becaues he was the problem.

Now all good , thanks for ur help bro.

if u have a good nots for setteing to make adope illustrator better, plz tell me cuz i am new here.

u are my hero ...

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