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Cannot place images into Illustrator

Community Beginner ,
Jun 30, 2018

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I've been trying for weeks and it won't work!

I tried File->Place, and also tried dragging the image directly into Illustrator. JPEG, PNG, PSD.. none working!!!!

I've uninstalled and reinstalled. It still won't work!

Is this a PC problem? Never had a problem before when I used Mac before.

How can I resolve this? I have to work on a project. Need help ASAP! 도와주세요!

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Cannot place images into Illustrator

Community Beginner ,
Jun 30, 2018

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I've been trying for weeks and it won't work!

I tried File->Place, and also tried dragging the image directly into Illustrator. JPEG, PNG, PSD.. none working!!!!

I've uninstalled and reinstalled. It still won't work!

Is this a PC problem? Never had a problem before when I used Mac before.

How can I resolve this? I have to work on a project. Need help ASAP! 도와주세요!

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Jun 30, 2018 1
Adobe Community Professional ,
Jun 30, 2018

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What exactly is happening? The file does not appear? Crash? Something else? Which version and system is it?

ASAP is always a little difficult on a weekend - 95% of people writing here are volunteers, not Adobe staff.

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Jun 30, 2018 0
Community Beginner ,
Jul 01, 2018

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Thanks for replying, Monika.

It's the Adobe Illustrator CC 2018 version.

The JPEG, PNG files won't appear at all. I tried placing the PSD file and it says "the file is not readable", which is weird because I was able to place all these files in InDesign.

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Jul 01, 2018 0
Adobe Community Professional ,
Jul 02, 2018

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전99597803  schrieb

The JPEG, PNG files won't appear at all. I tried placing the PSD file and it says "the file is not readable", which is weird because I was able to place all these files in InDesign.

Where are those files located?

Perhaps on a server or a synchronized folder?

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Jul 02, 2018 0
Adobe Community Professional ,
Jun 30, 2018

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Checkout the layers panel are you on a locked layer?

Are you on a hidden layer?

chana

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Jun 30, 2018 1
Community Beginner ,
Jul 01, 2018

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Hi chana. Thanks for replying.

No, the layer wasn't hidden or locked.

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Jul 01, 2018 0
Adobe Community Professional ,
Jul 01, 2018

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You might need to reinstall Illustrator and if this does not help call teck support!

Chana

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Jul 01, 2018 1
Adobe Community Professional ,
Jun 30, 2018

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Can you place the image in a new blank file?

Is it only one image? Can you place other images?

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Jun 30, 2018 0
Community Beginner ,
Jul 01, 2018

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Thanks for your reply.

Yes, I tried placing several pictures on a new blank file.

None of the images worked. Tried JPG, PNG, PSD.

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Jul 01, 2018 0
New Here ,
Jan 10, 2019

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Just open the image with paint and save it normally.

Now try inserting image in illustrator, it would work.

worked for me.

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Jan 10, 2019 8
Community Beginner ,
Mar 07, 2020

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Thank you, this worked for me.

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Mar 07, 2020 1
Community Beginner ,
Nov 16, 2019

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I'm having the same issue. Using Illustrator 23.1.1, trying to place .jpg image and it says there is an error with this file. Theres nothign wrong with the file - it opens on its own and is capable of being placed in indesign. However, I want it in illustrator! Does this with all file types when I try to 'place'. Its not the file - its illustrator!

 

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Nov 16, 2019 1
New Here ,
Dec 04, 2019

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Hi did you figure this out? This is so silly, im trying to place JPGs like I normally do and i'm getting an error unreadable message!

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Dec 04, 2019 1
Community Beginner ,
Apr 09, 2020

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It's still happening in 2020 CC. I just resaved the image in Paint and it worked like a dream. I'm guessing an issue with Illustrator in general. Hopefully someone at Adobe will address this problem. 🙂

 

M.

 

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Apr 09, 2020 2
New Here ,
Aug 13, 2020

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This actually worked, thanks a bunch mate!

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Aug 13, 2020 0
New Here ,
Sep 04, 2020

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whats the point to use another software in order to open image in illustrator software for images?

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Sep 04, 2020 0
New Here ,
Nov 07, 2020

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thank you for sharing this info bro... u are life saver.

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Nov 07, 2020 0
New Here ,
Jun 30, 2020

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I've had the same problem (there is an error with file), but it seemed to resolve itself (after a lot of pain), when I saved the jpg as a 'baseline standard' rather than the 'progressive' setting that now seems to be the default. My original Photoshop file was about 1.4GB, which went down to about 25mb (as a 'progressive', though wouldn't place in Illustrator) and about 60mb (as a 'baseline standard', but paced in Illustrator with no problem). Hope this helps.

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Jun 30, 2020 0
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