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Cannot remove drop shadow effect

New Here ,
Nov 03, 2020

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Hi,

When I try to remove drop shadow effect by clicking on the small bin icon on the appearance panel, Illustrator shuts down. I tried everything - restarting my computer, trying it on other computer with my user but nothing helps. 

How can I fix this?

 

Thanks,

Vlada

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How to, Performance, Tools

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Cannot remove drop shadow effect

New Here ,
Nov 03, 2020

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Hi,

When I try to remove drop shadow effect by clicking on the small bin icon on the appearance panel, Illustrator shuts down. I tried everything - restarting my computer, trying it on other computer with my user but nothing helps. 

How can I fix this?

 

Thanks,

Vlada

TOPICS
How to, Performance, Tools

Views

43

Likes

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 03, 2020 0
Adobe Community Professional ,
Nov 03, 2020

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Which version, which system?

When was your last computer reboot?

Is it just in this file? Or also a new file?

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Nov 03, 2020 0
New Here ,
Nov 07, 2020

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I'm having the same problem.  Selecting the layer, clicking on the Trash can icon for the drop shadow, Illustrator spins for a second and then shuts down.

Windows 10 Home, 64 bit

Illustrator V25.0 updated 15 days ago

Last restart this morning.

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Nov 07, 2020 0
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