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Cannot save as PDF

New Here ,
Jun 30, 2020 Jun 30, 2020

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Since updating Illustrator I am not able to save PDF files. The error message says "the file does not have an app associated with it for performing this action." I have unistalled and reinstalled both Illustrator and Acrobat DC. Anyone else run into this issue? Or better yet, anyone have a fix for this?

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correct answers 1 Correct answer

Community Expert , Jun 30, 2020 Jun 30, 2020

In your Settings in Win10 (control panel for older versions) you can edit how the file extentions are associated with applications. I had to edit that list after some recent upgrade and it solves similar glitches.

https://support.microsoft.com/en-us/help/4028161/windows-10-change-default-programs

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Community Expert ,
Jun 30, 2020 Jun 30, 2020

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When saving the PDF is the option "Open PDF after saving" turned on?

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New Here ,
Jun 30, 2020 Jun 30, 2020

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I had tried both ways.

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Community Expert ,
Jun 30, 2020 Jun 30, 2020

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In your Settings in Win10 (control panel for older versions) you can edit how the file extentions are associated with applications. I had to edit that list after some recent upgrade and it solves similar glitches.

https://support.microsoft.com/en-us/help/4028161/windows-10-change-default-programs

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New Here ,
Jun 30, 2020 Jun 30, 2020

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Thank you! I was able to fix the issue.

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