Cant horizontal scroll in Illustrator

New Here ,
Aug 07, 2018

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Brand new lenovo pc laptop after some driver updates, double checking, and googling I still cant scroll horizontally. Vertical is fine, scrolling is no issue on the rest of the computer just inside illustrator. Kind of important as this relates to my job and i work in large files. I've seen other people with the same issues but havent seen any answers as of yet. Has anyone solved it?

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Cant horizontal scroll in Illustrator

New Here ,
Aug 07, 2018

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Brand new lenovo pc laptop after some driver updates, double checking, and googling I still cant scroll horizontally. Vertical is fine, scrolling is no issue on the rest of the computer just inside illustrator. Kind of important as this relates to my job and i work in large files. I've seen other people with the same issues but havent seen any answers as of yet. Has anyone solved it?

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Aug 07, 2018 0
Adobe Community Professional ,
Aug 07, 2018

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I'm not sure of a fix to bring back a scroll bar, but could you use the Spacebar to bring up the Hand Tool which would then allow you to grab the artboard and move the image to the section you want to view?

As an alternative to that you could have the Navigator Panel open so you can quickly click to the area you want to have visible on screen.

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Aug 07, 2018 0
New Here ,
Aug 08, 2018

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Just to clarify the scroll bar is there, its just that I can only scroll vertical with the touchpad not horizontal or diagonal. Works fine in every other app except illustrator, even photoshop lets me horizontally scroll. Bringing up the hand too to grab and move does not work either.

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Aug 08, 2018 0
Adobe Community Professional ,
Aug 08, 2018

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I can't tell about your device, but on a Microsoft Surface this works.

Which version and system do you use?

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Aug 08, 2018 0
New Here ,
Aug 08, 2018

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Windwos 10 on a Lenovo Y720 Latoptop

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Aug 08, 2018 0
New Here ,
Nov 21, 2019

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I am experiencing the same issues. I cannot scroll horizontally in Illustrator. Using the space bar to bring up the hand tool and using the two finger gesture on the mouse pad is not working. 

 

I am however able to scroll vertically and I am able to use the vertical and horizontal scroll in all other programs. Please this needs to be fixed asap.

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Nov 21, 2019 0
New Here ,
Dec 09, 2019

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Do tell me if this gets fixed! And what kind of mouse you are using? I am having exactly the same issue...! 

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Dec 09, 2019 0
New Here ,
Jan 01, 2020

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I'm having the same problem. Horizontal Scroll Not Working. Windows 10 HP Spectre x360 Convertible 15-ch0xx. The horizontal scroll works on other apps and on Photoshop. The horizontal scroll only does not work on Illustrator. This is a new install because I am having my macbook pro repaired because I scratched my screen. On my mac the horizontal scroll works fine. The other problems I noticed on both my mac and the new PC install is the alignment distribute input unit of measurement does not show up sometimes. If I toggle the show/hide bounding box it fixes it. Also on both my mac and PC when i select a key object without the alignment panel being open the distribute input field is not active until I deselect the key object and then re-select the key object for the distribute input field to become active for input

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Jan 01, 2020 0
New Here ,
Oct 22, 2020

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Not sure if you ever resolved this, just answering for anyone else like me who came to this page looking for horizontal scroll help. Mouse scroll wheel = vertical scroll (Mac Command Button) + Mouse scroll wheel = horizontal scroll. Might try Ctrl-Scroll-Wheel on Windows?

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Oct 22, 2020 0
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