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I have already uninstalled and then re installed and it is still shutting down once I see it open !!!??
Please let us know what platform you are on- Mac or PC- and what system version you are on. This will help define how to respond to your question.
The same as Kat has stated, we can't help or advise if we don't know what your setup is..? Please post this infomation and we will do our best to help 😊
Been some time and no response from you so I hope that the issue has been resolved. Please let us know where all stands at this time- we are here to help!