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Cant open Illustrator file: the file was created in a newer version of illustrator

Explorer ,
Jun 04, 2020

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Hello,

when I open an illustrator-file

I get this message:

 

The file was created in a newer version of illustrator. Do you want to import this file?

This can lead to data loss.

 

How can I open the file without data loss?

 

 

Adobe Community Professional
Correct answer by Doug A Roberts | Adobe Community Professional

Get whoever created the file to downsave it to your version, or use the current version of Illustrator (24).

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Bug, Feature request, How to

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Cant open Illustrator file: the file was created in a newer version of illustrator

Explorer ,
Jun 04, 2020

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Hello,

when I open an illustrator-file

I get this message:

 

The file was created in a newer version of illustrator. Do you want to import this file?

This can lead to data loss.

 

How can I open the file without data loss?

 

 

Adobe Community Professional
Correct answer by Doug A Roberts | Adobe Community Professional

Get whoever created the file to downsave it to your version, or use the current version of Illustrator (24).

Topics

Bug, Feature request, How to

Views

880

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Adobe Community Professional ,
Jun 04, 2020

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Get whoever created the file to downsave it to your version, or use the current version of Illustrator (24).

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Explorer ,
Jun 04, 2020

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How is it possible to downsave it?

Where have I to click?

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Adobe Community Professional ,
Jun 04, 2020

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The creator of the file should use this option to save for previous CC versions, or one of the other choices if you have an even earlier version.

legacy.png

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Explorer ,
Jun 04, 2020

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Cant find this window.

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Adobe Community Professional ,
Jun 04, 2020

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It appears when one saves a file, after the file browser window.

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Explorer ,
Jun 04, 2020

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Adobe Community Professional ,
Jun 04, 2020

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The message about data loss is probably referring to the fact that when opening a backsaved document with an earlier version you will lose anything that relies on a feature introduced after your version was produced. Results of those features may become flattened or be missing altogether.

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Adobe Community Professional ,
Jun 04, 2020

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"The message about data loss is probably referring to the fact that when opening a backsaved document with an earlier version you will lose anything that relies on a feature introduced after your version was produced. Results of those features may become flattened or be missing altogether."

 

When opening a file created by a newer version Illustrator will not even touch the AI part of the file, but will open the embedded PDF. Everything that PDF cannot understand, will be gone for good. Effects, brushes, you name it. Even text might be outlined.

 

The only way to make this editable is to have it downsaved by someone who has the newer version.

 

Please watch: https://youtu.be/IpDh8Y7q8yE

Illustrator has a special way of saving native files. You should know this in order to be able to set the correct options and to recover some of your artwork...

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