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Cant place image

New Here ,
Nov 05, 2020

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Hi 

 

I just updated my illustrator from 2020 (v24.3) to 2021 version, and as I did that changed my language from Korean to English as well. When I opened a file i was working on with 2020 (has both vector & image) on 2021 version, it said that "illustrator could partially read this file" and actually nothing appeared on the workspace when it opened.

 

Also, when I tried placing an image, png jpeg by dragging and dropping onto the workspace, literally nothing happens. when I file > place an image i get this message : 

 

illustrator could not read the file try replacing this with another valid link.

 

Ive been searching for solution to this for the last 30 minutes and couldnt find ANYTHING related to this. would really appreciate some help

Quick update ::: 

the images i downloaded after I got this illustrator updated opens fine, but the ones previously downloaded cannot be open

TOPICS
Draw and design, Import and export

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32

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Cant place image

New Here ,
Nov 05, 2020

Copy link to clipboard

Copied

Hi 

 

I just updated my illustrator from 2020 (v24.3) to 2021 version, and as I did that changed my language from Korean to English as well. When I opened a file i was working on with 2020 (has both vector & image) on 2021 version, it said that "illustrator could partially read this file" and actually nothing appeared on the workspace when it opened.

 

Also, when I tried placing an image, png jpeg by dragging and dropping onto the workspace, literally nothing happens. when I file > place an image i get this message : 

 

illustrator could not read the file try replacing this with another valid link.

 

Ive been searching for solution to this for the last 30 minutes and couldnt find ANYTHING related to this. would really appreciate some help

Quick update ::: 

the images i downloaded after I got this illustrator updated opens fine, but the ones previously downloaded cannot be open

TOPICS
Draw and design, Import and export

Views

33

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 05, 2020 0
New Here ,
Nov 05, 2020

Copy link to clipboard

Copied

Quick update ::: 

the images i downloaded after I got this illustrator updated opens fine, but the ones previously downloaded cannot be open

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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