Canvas color stuck as white

[RaccoonAndRaptor]

Greetings!

Ok, so my canvas colour is stuck as white.

I already know you an change it via user interface, even when I mess with that and have it checked to match user interface (or whatever), its just stuck as white. When I open a new doccument, its the normal dark grey I enjoy, but for some reason in one file its just stuck as white. Anyone know whats going on?

[sishamIAGD]

What size is your artboard?

What happens when you go to View>Fit Artboard to window?

Sorry almost looks like your artboard is big and your artwork is just small in the middle..?

[RaccoonAndRaptor]

Thank you so much for the help!!

[sishamIAGD]

Glad you solved you problem.

[Jacob Bugge]

RAR,

What happens if you click somewhere in the whiteness (with Fill in front of Stroke in the Toolbox, and then click the None button?

In other words: are you sure we are not talking about a large white rectangle or something?

[RaccoonAndRaptor]

Thank you! its not letting me tag you in my thanks so Thank you so much!

[Jacob Bugge]

For my part you are welcome, RAR.

[Doug A Roberts]

is overprint preview on?

[RaccoonAndRaptor · Accepted solution]

Tried all three things you guys suggested and in fact I tried the overprint thing prior to asking this question, nothing. Also sorry, when I did "print screen" i just had my artboard zoomed WAYYY out. the white rectangle is the wierdness that wont turn back to the normal background colour. This is really bizarre. When I click on the white space (i understand what you were thinking) and switch it to none, nothing happens. Unlocked all layers just to make sure. Overprint is not on. I am genuinely stumped at what mystery hotkey I hit to make this happen.

EDIT: OH MY GOSH THANK YOU GUYS!!!

Thank you! Your suggestions made me just start checking stuff on and off. "Show artboards" was turned off. I wonder why it had the effect of making the BG white though? Either way THANK YOU GUYS! dougofakkad REALLY APPRECIATE!

[gunnaro57712534]

what did you do?  I'm having the same problem I think.  (Artboards are white, but so is the background canvas/drawing area) and it's driving me insane.  I hit a hotkey by mistake and have no idea which key I've pressed.  I've tried messing with document setup and turned overprint preview on and off a million times.  I've tried turning the fill or stroke off and no change.  I've messed with the "Transparency and Overprint Options" in the Document Setup but nothing helps.  I am getting so frustrated.  Please Help!

[gunnaro57712534]

I figured it out immediately after typing this.  For future people with issues, first I selected all my artboards and made sure their background was white, and not clear. Then, I had to then changed my "Preferences" > "User Interface" >  and chose the "Match User Interface Brightness" option under "Canvas Color:"  Then my canvas was medium dark like my interface and my artboards were white.  Hope this helps.

[Vee Ng.]

OMG THANKS ALOT

[clueless_tylr · Accepted solution]

Just found this!

The shortcut is: SHIFT + COMMAND + H 

or< "view" > "hide artboards" / "view artboards" 

[andream61614033]

BLESS YOU FOR THAT SHORTCUT

[Michael Larson]

Perfect. Just like Gunnaro, I pressed a hot key and then this happened. Thank you for posting the hotkey!

[Omesh25941657f0ip]

Thank you so much 
was scratching my head from 5 hours

[ambers.cg · Accepted solution]

What worked for me: 

1. changed my "Preferences" > "User Interface" >  and chose the "Match User Interface Brightness" option under "Canvas Color:" 
2. In "Document Setup" check the box next to "Simulate Colored Paper" -- then ensure the color on the top is white (see image)
   
   

[Swell5E1E]

It worked like magic @gunnaro57712534  — thank you, ma dude!

[pwildhirt]

I have the same problem, but can't find a "show artboards" only "show artboard names." Where is it?

[Lee James]

I've just had this problem - I hit some keyboard shortcut and my canvas color changed to white.

SOLUTION:

Simply right click anywhere on the canvas and a menu will appear letting you select the canvas color!

[Ton Frederiks]

That's a solution for Photoshop

In Illustrator you change the preferences.

[divyan449747]

Try this it fixed my problem

Ctrl-Shift+H.

View>Show/Hide Artboards

[xxx90406331]

JUST PRESS ctrl + shift + h

[Ulysses_Oliveira]

Thank you. I had the same problem and you solved. But, please, what does ctrl + shift + h mean?

[Monika Gause]

ulysseso28052165  schrieb

Thank you. I had the same problem and you solved. But, please, what does ctrl + shift + h mean?

Just see answer #15

It's the shortcut for hide artboards/show artboards

Mac users press Cmd instead of Ctrl