CC Libraries glitch - Randomly placing items on its own.

New Here ,
Jan 01, 2021

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Hi guys, this happens on both illustrator and InDesign as far as I know and both seem to place CC library objects apparently randomly as I have failed to recreate the glitch and has even done it without any keystrokes. 

 

It seems to place a CC object along as a CC object is on the artboard. Once it places an object, it will then place it again in the exact coordinates every single time and then place 2 objects then 4 then 8 then 16 etc.

 

It even tries to place when all layers are locked.

 

I really need some help with this, I have uninstalled and updated all versions multiple times and no luck!

 

I have attached a video for an example. https://www.youtube.com/watch?v=0e_KFvmpMbY

 


Thank you!

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New Here ,
Jan 01, 2021

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Adobe Employee ,
Jan 01, 2021

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Hi there,

 

Sorry to hear about this. This is not the usual behavior of the app. Would you mind sharing the version of the Illustrator? Is Windows & Creative Cloud app updated to the latest version? Does it happen with a specific file or all?
This information would help us assist you accordingly.

 

Regards,

Ashutosh

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New Here ,
Jan 05, 2021

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Hi Ashutosh,

 

It had been a single file every time, however, that could be because it was last used as its a file I used often. The other day it was the first time it was a different file (one I had used recently)

 

My Ai. is 25.0.1

Id. is 16.0.1

and CC is 5.3.1.470

 

Thank you,

 

S

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New Here ,
Jan 05, 2021

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Just been testing out a few things,

 

- It is the most recent asset

- If you have multiple documents open, each document will duplicate in the background.

- Indesign I get an error message "Either the File does not exist, you do not have permission"

- If you ignore the problem, it will keep duplicating until it crashes illustrator

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defaultvb7960zb152d AUTHOR LATEST
New Here ,
Jan 11, 2021

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@Ashutosh_Mishra 

 

Hi Ashutosh, any luck with this.

 

Sorry to be a pain

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