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CEPHtmlEngine Helper 100% usage in Illistrator 24.2.1 on macOS 10.5.6

Explorer ,
Aug 19, 2020 Aug 19, 2020

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I'm pretty sure it's Illustrator triggering the problem, although I usually have InDesign running at the same time, but rarely if never notice the fan blowing at high speed when only InDesign is open.

This has been happening for many months. Illustrator 24.2.1 running on Mac OS 10.5.6. It's intermittent and seems to occur most often when Illustrator is in the background.

I have tried the two fixes at High CPU usage due to CEPHtmlEngine and they have not helped. 

 

{Renamed by MOD}

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Adobe
LEGEND ,
Aug 21, 2020 Aug 21, 2020

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Hi there,

 

Sorry to hear about your experience. Please update Adobe Illustrator to the latest version(v24.2.3) and see if it helps.

You may also try launching your mac into safe boot and try to work on the app there. Let us know if you see any difference in the behavior.

Looking forward to your response.

 

Regards,

Ashutosh

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