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Certain CC Library assets don't update

Explorer ,
Oct 05, 2020

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Hi all,

 

The CC Library hosts a lot of imagery, 90% of it simple, flat icons created in AI. Typically, after I update an asset in the library, it updates in my working files after closing and reopening. Lately, a lot more assets are not updating. Clicking the Update Link button in the Links pannel does nothing. Closing and reopening both the working file and AI does nothing, either.

 

When I open the asset through the Library (or option-double-click), my changes are there, but they don't show in the working file. (I use some Libary assets inside of other Library assets, too. In those cases, drilling down to the "original" asset shows it's updated, but it doesn't update in the container asset, or in my working file.

 

Is there a way to force AI to update all linked assets? Thanks!

Adam

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Bug, Sync and storage

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Certain CC Library assets don't update

Explorer ,
Oct 05, 2020

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Hi all,

 

The CC Library hosts a lot of imagery, 90% of it simple, flat icons created in AI. Typically, after I update an asset in the library, it updates in my working files after closing and reopening. Lately, a lot more assets are not updating. Clicking the Update Link button in the Links pannel does nothing. Closing and reopening both the working file and AI does nothing, either.

 

When I open the asset through the Library (or option-double-click), my changes are there, but they don't show in the working file. (I use some Libary assets inside of other Library assets, too. In those cases, drilling down to the "original" asset shows it's updated, but it doesn't update in the container asset, or in my working file.

 

Is there a way to force AI to update all linked assets? Thanks!

Adam

TOPICS
Bug, Sync and storage

Views

80

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Oct 05, 2020 0
Adobe Community Professional ,
Oct 05, 2020

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Oct 05, 2020 0
Explorer ,
Oct 06, 2020

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Thanks. Indeed, I'm following all the guidelines. I checked there first.

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Oct 06, 2020 0
Adobe Community Professional ,
Oct 05, 2020

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you might need to update Illkustrator.

But also there is a help link:

https://helpx.adobe.com/uk/illustrator/using/creative-cloud-libraries-sync-share-assets.html

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Oct 05, 2020 0
Explorer ,
Oct 06, 2020

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Thanks. I've been keeping AI updated within a few days of every release during the time this has been an issue. Just checked, and I'm currently up to date.

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Oct 06, 2020 0
Adobe Community Professional ,
Oct 05, 2020

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Oct 05, 2020 0
Explorer ,
Oct 06, 2020

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Thanks, Tom. I just reposted there. 🙏🏼

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Oct 06, 2020 0